4.2 The Advocacy Stand - Disarming adversaries
When I tell people about the advocacy stand, the first reaction I get is…
You want me to be a nice guy, right?
And no, I don’t want that at all. Quite the opposite.
The advocacy stand has nothing to do with pleasing or placating a bully. It has nothing to do with being nice to an attacker hoping he’ll be nice back to you.
What I mean by the advocacy stand is that…
You get to use the power of advocacy…
To…
Turn yourself into a force to reckon with.
And I want you to know that…
Advocacy is a way of playing offense.
There’s nothing timid or tentative or tenuous about it.
I’m confident that by the end of this double page, you’ll see exactly what I mean. But first let me give you a simple example of the advocacy stand in action, so you can get a feel for it before I explain it.
Here’s Ross pressuring Nell to do something she doesn’t want to do. Let’s see how she handles it…
Ross: Hey, Nell, I want you and your crew to come in on this grant with me. Do the collaboration thing.
Nell: Hey, Ross, last time you asked me about a grant, I told you no. And I can tell you this time, that it doesn’t matter what the grant is, me and my staff are not going to work with you on any grant…
Ross: So you guys can’t think about anyone but yourselves, is that it?
Nell: …me and my staff are not going to work with you on any grant, because…
Ross: You know collaborating is the state-of-the-art thing in the sector these days. You guys are really out of touch.
Nell: Me and my staff are not going to work with you on any grant, because you and I….
Ross: That seems like a snap judgment. You’re not going to even talk this through? Wow, I think you’ve got a character problem. Are you scared to take on a challenge like this? Is it that you’re not gutsy enough to take this on?
Nell: Hey, Ross, want me to do you a favor?
Ross: Hell, yes, do me a favor and join me in this grant.
Nell: I’ve got another favor for you. Want it?
Ross: Whatever.
Nell: Me and my staff are not going to work with you on any grant because you and I have very different ways of playing with others. We’re not a match for each other. We’re not compatible. So collaboration of any kind is off the table.
Ross: Well, that’s really judgmental and insulting.
Nell: Would you rather have me lie to you?
Ross: Well…
Nell: I mean it, Ross, would you rather that I just tell you lies?
Ross: What kind of question is that?
Nell: Do you really want me to join your collaboration when I really don’t want to?
Ross: We all have to make sacrifices sometimes. Sometimes you just have to suck it up and do what needs to be done.
Nell: That’s really interesting. Has that worked for you in the past?
Ross: Yeh, sometimes in a collaboration you give more and sometimes you get more.
Nell: But I’ve got a feeling that you know how to work things so that you get more. I mean, you’re not a sacrificial kind of guy are you?
Ross: Well, no I’m not. That doesn’t really agree with me.
Nell: Me, either. See, we’ve got that in common anyway.
Ross: So then we can work together?
Nell: How about if we do the collaboration on my terms, not your terms?
Ross: No way.
Nell: Well, see, we’ve got that in common, too.
Ross: So how are we going to work together?
Nell: Now that’s a great question.
Ross: So let’s just jump in and do it and find out.
Nell: Sounds like you really need someone to work with you on this grant.
Ross: Well, we could do it on our own, of course, but those funders have something against me. They’d look at it more favorably if I had others in on it with me.
Nell: That’s tough.
Ross: Thing is, I have to get other organizations on board.
Nell: But on your terms?
Ross: Well, yes.
Nell: You know, there’s something I’m curious about. How hard is it to run people? And make them do what you want? It seems to me like it’s got to take an awful lot of energy. It can’t be all that easy.
Ross: Hell, no, it’s not easy. Most people don’t understand that. If you want to keep people under your thumb, you’ve got to stay on top of them. All the time. You don’t get to relax. You’re always on duty.
Nell: Wow.
Ross: So are you just asking me that to rub it in?
Nell: No. You know what? I keep getting little hints of another you behind the scenes. At least I think that’s what I’m seeing. A you who might want things to be different. Might want to take a break from the past. Want to dig into that? That’s a conversation I’d be glad to have with you.
Ross: What are you talking about?
Nell: I look at your work, the work your staff do, and how important it is to the teens in our community. I suspect you have a very good heart, even though, it seems to me you work awfully hard to keep it hidden. But I just absolutely believe it’s there. And the stand I would take for you is for you to come out from behind your control stuff and join the rest of us. I know that’s a pretty bold thing to say.
Ross: I don’t like hearing it.
Nell: Yes, but I really mean it. I think you could have much better friendships in our network, much better, if you treated us better.
Ross: Who are you to tell me about my life?
Nell: Nobody. Nobody at all. And you can tell me to go to hell anytime you want. And I’ll get gone. But here’s what I believe. I believe you want better for yourself. Better working relationships and better friendships. And I believe you can have both. I believe there’s a part of you that really wants that and maybe even wants it badly.
Ross: Why are you telling me this?
Nell: Because I want to. It’s what’s in my heart to say to you.
See, me and my crew are not going to collaborate on terms that work for you and not for us. So that’s me advocating for myself and my staff. It’s taken me a long time and a lot of work to get to this place in my life, but I’m here. And it’s no problem at all for me to tell you no. It’s easy as pie.
But in this moment, I also feel like being your advocate. Maybe this is not how you want someone to advocate for you, maybe it is, I don’t know, but this is me. This is where I stand with you. I want better for you than what I see going on. And I’d love for you to be on the inside with our network instead of on the outside.
Ross: I think I have to go now. Somewhere else. But how about if I call you tomorrow and we continue this fight?
Nell: Deal.
Notice how Nell stayed in charge of herself. She didn’t let Ross control her at all.
And notice how Ross opened just a crack. If he keeps opening, great. But if not, do you think he’ll try to bully Nell in the future knowing how Nell will come back at him?
It’s hard to argue against someone who’s advocating for you with all their heart. Not impossible, but hard.
And notice that…
Nell did not ask him to simply capitulate.
If he’s going to change his behavior, she wants him to make his own genuine moral decision to change.
Tending and befriending
Now I’m ready to take you inside the advocacy stand so you can see where it comes from and what makes it work. I’m going to begin with this question…
How do humans respond to threat, fear, stress, and danger?
The common wisdom is that we’ve got two strategies. We can respond with either…
Fight or flight.
We either attack the threat or we run away from it. And those are both useful options as far as they go, but human beings are more complex than that.
Peter Levine, in his book on trauma, Waking the Tiger, adds a third strategy:
Freeze.
Animals under trauma conditions sometimes freeze up. Everything comes to a stop while they wait for the danger to pass. People can freeze up, too, when a situation is more frightening or painful than they can handle.
I like the sound of “fight, flight, or freeze,” the alliteration of it. So I’m sorry to do this, but I’m going to rename these responses. First, to make them a bit more precise. But also as a matter of personal preference.
The preference is that I want to save the word “fight” for “moral-fight.” But also if we’re talking about facing an attack and you attack back, that’s a particular kind of fight. It’s a counterattack.
The word “flee” is fine, but I like to use the word escape because sometimes people do verbal jujitsu to slip out of an attack. It’s not just a matter of being fast on your feet.
When it comes to the overwhelm reaction, when people shut down, they submit. To the attacker, to the situation, to fate, to whatever. They give up and give in.
And when we’re talking about politics, I definitely want to use the word “submit,” because so often we see large numbers of people submitting to rulers who threaten them or scare them. And they’re not freezing, they’re actually quite active in their submission.
Now, what I find most consequential about these three responses is that…
None of them are relational.
That is, none of them are about strengthening, deepening, and enriching relationships. All three are instrumental, or transactional.
In fact, all three are…
Anti-relational.
They’re…
Reactive.
If these three options—counterattack, escape, and submit—were all we had to count on that would be really depressing.
But luckily there’s also a fourth response to trouble, one that’s not reactive, but…
Proactive.
It’s called…
Tending and befriending.
I first discovered that phrase when I read Shelley Taylor’s book, The Tending Instinct.
But here’s what’s astounding to me. That for so many years, “fight or flight” has dominated discussions about responding to danger or trouble.
And that somebody had to write a book to get tending and befriending noticed.
And that…
Tending is still not trending.
And why is that?
My guess is that our society, even after years of feminism, still considers it women’s work, and still devalues women’s work.
And people shy away from tending because to do it well asks so much of us, more than a lot of people are ready for. Tending is way more challenging than the other three options…
It’s so much easier to berate someone or punch them out or shoot them dead than to negotiate with them.
It’s so much easier to turn your back and disappear than to engage deeply and vulnerably with someone you’re struggling with.
It’s so much easier to ignore a problem and hope it goes away on its own than to dive right into the heart of it and wrestle it through.
What about when there’s trouble in an activist organization? How do these four options show up? Say you’re a supervisor and you’ve got a staff person who’s acting out and stressing the whole organization. What are your options?
Counterattack—You go after the person. You threaten them. You try to control them. You judge them. You shame them. But all of this will likely trigger a counter-reaction and then you’re in a battle.
Escape—You avoid the staff person “to keep the peace.” But now that person has a free hand and their behavior gets worse and worse and meanwhile you get madder and madder and finally blow up and, again, you’re in a battle.
Submit—You shut down so much so that the typical blow up never comes. So the organization operates in perpetual distress and everyone submits to the situation and suffers in silence.
Tend and befriend—You step into the relationship as an advocate for the staff person. You advocate for them to get on the team and get with the mission. And get over their acting out. Push through it. And you tell them you’d be glad to help them develop their relationship chops.
You call the question. You ask them to make a decision. You hope they’ll pull up their socks and behave in a way that works for the organization. But they’re perfectly free to decide not to.
In which case, the best thing for them is to leave, because why should they stay and live under battle conditions? That’s not good for anybody. And you won’t tolerate it anyway, so that’s not even an option.
Now let’s bounce back to Ross and Nell for a minute. Ross tried to make Nell do what he wanted. He hit her with a series of put-downs to see if he could intimidate her into submission.
But….
She didn’t fold.
She didn’t run away.
She didn’t cut him off, like: “You’re mean. You’re hateful. Don’t ever call me again for anything.”
She didn’t attack back, as in: “Me and my crew are going to get everybody together and take your organization down.”
Instead she used tending and befriending strategies. First she tended to herself and her staff. She took a stand for their values. She let Ross know that there was no chance of a collaboration. And she did him the courtesy of telling him why, so he could understand.
Then she engaged Ross. Instead of bailing on the conversation, she dove deeper in. She said she was concerned about him. She wasn’t trying to finesse him or manipulate him. She spoke to him in a heartfelt way. She proposed some changes he could make in his behavior. Changes she sincerely believed would be good for him.
So in this conversation…
She was a better advocate for Ross than he was for himself.
She was tending to him and she was befriending him. But there was more to it than basic tending and befriending.
She hung in there when he objected. She didn’t let that phase her. She had the moxie to keep pushing through his resistance. She kept looking for an opening in him. She kept inviting him into a respectful relationship with her.
So…
She advocated for herself, for Ross, and for the potential in their relationship, all three.
And…
She took a stand for her core moral values.
Oh, and because she was so experienced, she made it look easy.
What I love best about the advocacy stand is how…
It turns you into a force to reckon with in difficult conversations.
And allows you to…
Take a stand for love in the face of abuse or assault.
Not conventional, nice-guy love, but upgraded, advocacy love.
The principles that give advocacy its power
If you decide you want to master the advocacy stand, then I really want you to get it. I want you to get it in your bones.
So let’s start with a one-sentence definition…
You give someone a challenging, heartfelt, passionate invitation to join you in a relationship of mutual nurturance and mutual advocacy.
This is a solid definition, and gives you a good idea of the core of advocacy. But to get good at it, it helps to see it in action, again and again, in lots of different situations, involving people with very different personalities.
And that’s why you’ll see lots of dialogues throughout the pages in this section called “Working Relationships.”
On this page I’m showing you how the power of advocacy works with adversaries and bullies. On the next page I’ll show you how it can help you when you want to deepen relationships with friends or colleagues.
But first, I want to explain the principles that underlie the advocacy stand, so as you read through the dialogues, you’ll be able to see more clearly the inner workings of advocacy.
I’m giving you a lot about advocacy on this site. The spirit of advocacy is all through it. But there’s something more important than what you’ll read here. And that’s…
Your own life experience.
As you read, I urge you to pay attention to what you already know about advocacy, and the principles behind it. I want to urge you to think back to the best, most effective, and most moving conversations you’ve had in your life, whether courageous conversations with bullies, or challenging conversations with friends, and notice, and claim…
How much you already know about the power of advocacy.
And maybe ask yourself which principles have you already mastered, and which ones do you want to get better at. And think about what’s possible for you if you increase your mastery.
The advocacy stand takes a little time to grasp intellectually. Once you get it, it seems so obvious and simple. But at first it’s not so easy.
And…
It can be quite challenging to put it into practice.
Not for everybody, of course. I’ve met some people who grew up in a family where there was direct and loving conversation constantly. And these lucky folks do advocacy in their adult lives naturally. Sometimes they get thrown off balance, but not often, and not for long.
But for people like me, and most of the people I’ve worked with, developing mastery of the advocacy stand takes time.
The biggest block I’ve had to work through is that when a bully attacks me…
I get triggered, I get mad at the injustice of the attack.
And…
Being human, I want to counterattack.
It used to take some serious emotional work to get myself into an advocacy mood.
Now, after much practice, I can get there quickly. Of course I have my off days, but…
I’ve come to love the advocacy stand.
So…
It’s where I want to be.
And that helps me get there even under fire even on a dicey day.
So this is all to say, if you are just learning the advocacy approach to bullies, give yourself time to develop your skills.
And if you can, find a friend who’s good at it and go with her and observe when she’s handling difficult conversations.
Or get a coach you can practice with. I’ve done rehearsals many, many times with clients, and…
I’ve seen how just 20-30 minutes of strategizing and practicing can make all the difference.
And when that day comes and you’ve crossed the threshold and you’ve got the advocacy stand in your bones, then celebrate. And enjoy the fact that conversations which used to wreck you are now a pleasure…
Yes, actually a pleasure.
What I’m going to give you next are five principles. But let me first flash back to the three disciplines of the Moral-Fight Operating System.
If you do your self-development work, if you differentiate yourself, if you become masterful at living into the dilemma of being human, if you do your moral labor and develop your moral core, you will become solid within yourself. And then the power principles will be way easier to implement, because they will be…
Grounded in your own personal inner strength.
1. Inviting instead of counterattacking
If someone puts you down, tells lies about you, calls you names, blocks you, treats you with disrespect, and you answer them in kind, you trap both of you in an ugly battle.
If you invite him into a relationship of mutual nurturance and mutual advocacy, you’re breaking the spell of the so very common human response of attack-counterattack. At least you’re breaking the spell on your side of the equation.
And in doing so, you’re throwing the bully off balance. If you refuse to play his game, he’s going to have to scramble to try to find a way to control you. But the more practiced you are at the advocacy stand the less chance there is that he’ll be able to get any kind of hold on you.
2. Challenging instead of placating
Now, this invitation we’re talking about is not a nice-guy invite. You’re issuing the bully a challenge, a kick-butt challenge.
In essence you’re saying, “I challenge you to transcend the human operating system. I challenge you to get beyond the competitive dog-eat-dog world of conventional human interactions. I challenge you to leave behind the compulsively divisive tribal fundamentalism of our past.
“Instead of invite you (challenge you) to reach across the differences between us, so together we can do something new and radical and healing. So we can be proactive about making a better world. So we can be relationship activists.”
Instead of yelling at the bully, “Leave me alone,” you’re boldly telling him, “Engage with me!” A shocking difference. Of course you’re asking for that engagement on your terms.
Challenge means that you’re not begging the bully to be nice. Because moral-fight means that self-defense is always on the table. You never submit to abuse. And you’re not just asking the bully to stop his bad behavior. This is a moral challenge. Whether you make this explicit or not, you’re asking him to change himself so he’s not motivated to hurt people anymore.
Let’s recall Nell for a minute. She was impeccable about staying in moral-fight mode. She did not slip into sacrificial-savior acting out for even a second. She did not try to save Ross from himself. She didn’t get codependent with him. She didn’t beg him or baby-talk him. She was forthright…
She challenged him.
She pushed on him good and hard, but in a tending way. She wrapped her challenge in solid, steady advocacy.
And here’s something to always, always remember when you’re in a difficult conversation…
The more strongly someone feels your advocacy, the bigger the challenge you can give them.
And the better chance you have of finding an opening. No guarantee of course, but you’ll have a better chance.
Let’s add a corollary…
The more deeply you feel advocacy in your heart for this other person, the more gutsy you will be in challenging them.
You won’t hold back because you take pity on them or want to maintain a nice-guy image.
3. Passion instead of restraint
I grew up thinking that I had to be politely reasonable no matter what. Even if someone was hurting me or people I cared about.
The advocacy stand is the most reasonable thing in the world, because if we can’t develop relationships based on mutual nurturance and mutual advocacy, and if we can’t replace our tribal past with a trans-tribal future, we’re going to go extinct.
But just because something is reasonable, doesn’t mean you can’t be passionate about it.
And so I urge you to …
Put your whole heart into it whenever you practice the advocacy stand.
Here’s how I look at it….
I believe in tending and befriending…passionately.
I believe in mutual nurturance and mutual advocacy…passionately.
I believe in moral-fight activism…passionately.
And I don’t want to hide my passion under a bushel. And anyway advocacy works better if you put everything you’ve got into it.
If a bully thinks you’re casual about your advocacy, then why would he take you seriously? But it you’re ten times more passionate about your advocacy than he is in his attack, now you’re going to get his attention.
And you’re going to shock him. And you’re going to throw him for a loop. And every once in a while, the bully will see that you’ve got something good going on and he’ll decide whatever it is he wants it, and he’ll stop attacking and start asking you questions.
That doesn’t happen as often as I’d like, but it definitely can happen—because you’re being invitational and relational. Whereas if you counterattack, you’re shutting down any possibility of transformation.
When you throw yourself wholeheartedly into the conversation, you’re not being cagey and careful. You’re not managing the other person. You’re open and honest, and you can be that because you’ve developed enough inner strength to be that.
Under the best circumstances, it sounds like this…
I’m going to bring the best of me and I’m going to ask you to bring the best of you. And then we’ll see what we can create together.
By adding the word “stand” to “advocacy,” I’m indicating that this special kind of moral-fight advocacy is something that matters to me so much that I will not be backed off from it. It’s not just something I’m doing in passing. It’s my identity. It’s my way of life. I can’t be me without it.
And really, why shouldn’t we get to be more passionate about upgrading love and taking on the challenge of trans-tribalism, than the bully is about his hateful agenda?
4. Playing instead of constricting
I remember being in conflictual conversations where I felt like I was walking on egg shells, trying to avoid landmines. These metaphors indicate that I was scared. And that I didn’t know what I was doing.
But here’s something sweet. When you practice diligently and build your advocacy chops, there comes a time when you start to be able to play with an advocacy conversation instead of working your way through it.
You get to break the spell of fear that bullies like to cast over us, and which they use to their advantage.
You become like Teflon. The bully’s accusations don’t stick. They bounce off you. There might even be moments when you purposefully provoke him to see what he does, to see if you can get a better understanding of him, so maybe you can find an opening.
And when you’re able to engage in a conflictual conversation from a playful stance, that makes you more flexible, creative, and strategic.
And it makes you more surprising. And if you can keep delivering surprises in the conversation, you’ll keep throwing the bully off his bully game, and he might consider having a genuine and vulnerable conversation with you. Not likely, but he might.
And when you’re in a playful mood, you might find yourself from time to time, weaving some affectionate banter into the conversation. Which never happens in conventional conflictual conversations.
But if you are able to infuse affectionate banter into the conversation, first, that’s a great way to invite someone into a better connection with you. And second, even if the bully continues to close you out, the banter delivers the message to him that he’s not controlling you.
As I wrote the dialogues in this part of the site, the section titled “Working Relationships,” I felt an undercurrent of playfulness, even in the most serious of the conversations. Here’s why I think there’s a natural playfulness to advocacy.
Attack-counterattack conversations escalate or break down and so they are filled with despair. There’s no hope in them.
But advocacy conversations are filled with the spirit of moral-fight and that means they have possibility in them. It might not be realized, but it might. And that might gives them an underlying warmth and lightness.
5. Advocating instead of recruiting
I’m not a fan of religious fundamentalists. I don’t like how they tell other people what to believe in and how to live. I don’t like that at all. I don’t want to be like those people. I don’t want to be confused with them. I don’t want to be conflated with them.
But here I am advocating for my moral values. I’m trying to enroll people in my values. I want everyone to adopt them. I’ve got my own gospel that I’m preaching.
So am I not the same as those people I don’t at all want to be like?
Or if there’s a difference between us, what is it?
I grew up in quietly fundamentalist Christian church so I know more than a little bit about religious righteousness.
And what I know is that fundamentalists are recruiting not inviting. They want you to join their tribe and swear allegiance to them and submit to them and obey their rules and do what they tell you.
They want you merge utterly into the group and turn your moral decision-making over to them.
Which is actually…
Moral abdication.
Which is dangerous.
When fundamentalists talk about “saving souls,” they are actually talking about…
Taking over your soul.
And that means they are really…
Stealing your soul.
How is that nurturing? How is it loving?
Even though in their evangelism, fundamentalists are trying to recruit, or include, more and more people, they are not really inclusive. They are actually exclusive. They believe: You are either with us or against us.
And if you are not with us, if you do not see the light and join us, then we get to hate you and condemn you. We even get to demonize you and call you evil.
If I were an academic, I’d tell you that technically the word “morality” can apply to any set of values that a person or group follows.
An exploiter can, for example, follow the morality of exploitation. There is a code exploiters follow. They treat the people they are taking advantage of a certain way—without empathy, without nurturance.
Hitler and the Nazis had their moral code: Might makes right. Life is a brutal struggle. The people who are the most brutal win and deserve to win.
So, speaking from a purely academic standpoint…
There can be such a thing as evil morality.
And looking at history we can see that…
Tribal morality is innately two-faced.
Inside the tribe you treat people well, but you treat anyone outside the tribe as an enemy. And maybe as less than human. So you’re being both “good” and “evil” at the same time.
This is the kind of morality that fundamentalists employ.
But since I’m not an academic, and since morality is not a matter of theory for me, but an urgent matter of personal and political practice, I see it differently.
First, I want us to take the word “morality” away from the people who use it only to benefit themselves, those who use it in a selfish way. I want to take it back from the people who are the loudest shouters about morality, those who wield it as a weapon.
I don’t want morality to be somber and severe and condemnatory and punishing.
I want to use that word only for a way of life, a code of behavior that is nurturing. And therefore, joyful.
That’s what I’m advocating for.
But why do I get to give my values preference?
I did not choose my values as a matter of opinion. Or based on received wisdom as found in some supposedly holy book from time gone by.
My choice is based on science…
The science of nurturance.
And there is such a thing.
If you study the lives of human beings and human society, you can discover what behaviors help people and what behaviors hurt people. You can make a distinction between systems of behavior that promote our survival and systems of behavior that are racing us into extinction.
So the way I see it, my values, and the values of people like me, are not based on a tribal identity, but on facts. We’re basing our values on…
The real lives of real people in real time in the real world.
And this is what makes ours…
The morality of nurturance.
Not tribal nurturance which has an us-versus-them boundary, but trans-tribal nurturance which has powerfully inclusive aspirations.
And when I take my advocacy stand, I’m not asking people to copycat me. One of me in this world is enough, more than enough. So…
I’m calling people to make their own moral decisions.
Throughout the great, great majority of the history of our species, we adopted the mores of the band or tribe we were born into. And that means that…
All morality was tribal.
We had to make ourselves fit in to our group in order to survive and thrive.
But now we’re living in a time when tribal morality has turned deadly for us as a species.
And so our current era demands that we engage in the disciplines of the Moral-Fight Operating System…
We need to do the moral labor of wrestling with daily moral decision-making in order to develop our own moral compass.
And…
We need to develop that compass such that we differentiate ourselves away from the culture of our society which is destroying its future and away from this human species that is killing itself.
So I advocate for everyone to make their own moral decisions. But that doesn’t mean I want them to just pop off with whatever first comes to mind. Instead, I want them to make their moral decisions after investing time and energy into developing their moral chops.
And that means some people are going to come up with different compasses than the one I operate by. And this is a good thing, in that I hardly have all the answers.
But it’s a sobering thing, too, because people can decide, for themselves, that living by the morality of nurturance is too hard and too scary, and so they’ll revert to some kind of exploitative way of life.
I’m advocating for…
A morality based on mutual nurturance and mutual advocacy.
And I’m hoping that as many people as possible will at least choose to be in that ballpark, even though the specifics of their values might have different flavors than mine.
But I have no control over that.
And so in our post-hope era, there will be an enduring impasse. What we need as a species is for as many of us as possible to get with a cooperative, coherent, collective life-sustaining moral code. We really need that. But that’s not going to happen. Not only is there no easy answer to this impasse, there’s no answer at all.
If the face of such a cold fact, it would be really easy to surrender to despair…
But moral-fight activists don’t surrender.
We remain invitational in the face of disappointment.
So I’m sticking with my advocacy approach to activism. Instead of attacking you because you’re on the other side of some kind of divide…
I’m advocating, again and again, for the kind of relationship I would most like to have with you.
Diagnosing bullies: Amateur or professional?
If you find yourself dealing with a bully, the first question is: What kind of bully is he?
A professional bully doesn’t just want to control you, he wants to destroy you, your reputation, your standing in the community, your future, your self-esteem, your happiness…
He wants to take you down.
And take you down so hard, you can’t get up again. He’s “going for the kill.”
We get to see plenty of examples of professional bullies in our national politics. And many of those bullies have sociopathic and narcissistic tendencies. And there are plenty of them who are out-and-out narcissistic sociopaths. They are people who should never be in charge of anything or anybody, let alone being top decision makers for a nation.
Amateur bullies, by contrast, are less competent in their bullying and less extreme. They have limits on how much they are willing to hurt you. Make no mistake, though, they can still hurt you badly and do serious damage.
However, they’re much easier to oppose than professional bullies. And this is where the advocacy stand comes into play.
Amateur bullies puff themselves up and make themselves look scarier than they are. But they have vulnerabilities. And if you take a minute to discover those vulnerabilities, you can be very effective at shutting them down.
In the years I’ve coached nonprofit leaders, I’ve had many people call me complaining about a bully they were scared of. Then we’d take some time and work on the advocacy stand, and when the confrontation went down, these leaders were surprised and relieved at how the bullies folded.
One of the things I love about the advocacy stand is how…
It breaks the spell of fear that amateur bullies can cast over us.
And when you get good at advocacy, you can start to have fun dealing with amateur bullies, because you know you can beat them, and on occasion you get them to open to you and engage in a conversation with you about changing their behavior. And when that happens it’s a thrill.
But the important thing is that you’re always operating from within your advocacy ballpark. You never let the bully drag you into his attack-counterattack game.
As I said before, this means that you’ve got the element of surprise on your side. A bully is counting on you to respond to his attack by either submitting or at worst, defaulting to counterattack. And he knows how to respond to counterattack by intensifying his attack.
But if you refuse to play his game, that throws him off balance, and now something new can happen.
At the very least he’s not able to control you, and he knows it. Which makes him scramble to find his footing. But the advocacy stand keeps him off balance.
So amateur bullies can only have control over you if you play their game. Isn’t that neat? If you just avoid doing that one thing, you’ll have the upper hand.
A bully is always looking for a victim. So if you refuse to be a victim, if you are solid and strong within yourself, the bully won’t know what to do with you. And he won’t know what to do with himself. He’ll likely run off to try to find someone easier to control.
So, please, when you engage a bully with the advocacy approach…
Please don’t ever take half a stand.
Make it total. Make it 100%. You want to get the message across to him that…
Your stand is you.
You want him to know that you will not compromise or relent, not for any reason. You want him to be slammed by that realization.
If you’re half-hearted, the bully will read that in your mood and behavior, no matter what your words are, and he will call your bluff. When bullies smell weakness, it triggers their bad behavior, just like when a shark smells blood in the water.
You can’t convince bullies to back off or change with well-reasoned pleadings. You can’t nice them out of their bullying. The nice-guy stuff just won’t work. I know, I tried it about a zillion times before I wised up. That kind of thing can’t touch the deeper motive forces which drive a bully.
And one more thing. You never compromise your stand, not just for your sake, but for the bully’s sake, too. Because…
Bullying is not good for a person’s soul.
So when I am stopping a bully, I’m being his advocate—whether he sees it that way or not. Whether he likes it or not.
Now let’s consider professional bullies. The genuine tough guys.
If you’re up against one of these, then it’s time to make a serious, coordinated plan. Taking on a professional bully is not something to do lightly, or on the fly, or off the cuff, because…
Taking on a professional bully is professional level work.
Because the most important fact is that…
Professional bullies are dangerous.
I’ve helped people fight such guys, and there are a range of options.
You might want to meet with the bully in person to assess him.
But you might not. You probably will want to fly under his radar until you are ready to make your move. You’ll probably want to design your action so you’ve got the element of surprise on your side.
And you never want to have to go up against a professional one on one if you can help it. All of the situations where I’ve helped a leader deal with professional bullies, we’ve designed an organizing response.
And we’ve outworked them, we’ve out-organized them, we’ve outsmarted them, we’ve out-flanked them. That’s when we’ve been successful.
However, if you go up against a bully who has a lot of power, you might not win, at least not the first time, or for many times. So you also want to know ahead of time how you’re going to respond if you lose this particular engagement.
You can see there’s a lot to this. So in the days when I was helping clients take on a professional bully, I made sure they understood what they were getting into. I wanted them to get it that there are no easy steps here. It takes serious hard work. And if they’re not ready for that, they shouldn’t attempt to confront the bully.
And sometimes, a person has good reason to bail out. I once worked with an ED who had a cluster of bigoted bullies on her Board. Really mean people. They kept her on such a short leash it was choking her.
So we talked through her options. And she decided that being at that organization was taking too big a toll on her, and that she had no leverage against the bullies, and it would take many months to organize the kind of leverage she’d need. Meanwhile she was a single mom with two lively daughters, and she didn’t want to come home every night distressed and bitter.
Once she decided to look for a job, because she was a stellar leader, she found one right away. It was at a place in the same community, with a Board that adored her. So she left her old organization behind, and then her new organization left them in the dust.
If you’re dealing with an amateur bully, you can make a direct appeal to him to change. You can narrate yourself. You can be transparent. You can even tell the bully what you’re doing with him, to help him understand the love that’s in the advocacy stand.
That’s what Nell was doing with Ross at the top of this page.
With a professional bully, you probably won’t want to be vulnerable in that way. But that doesn’t mean you can’t have a strengthening dialogue with him—virtually.
You can play it out in your imagination. And the value of doing it is that it helps protect you because it helps you take charge of the relationship you’re going to have with him—a relationship with serious boundaries and conditions. Very serious.
What would such a dialogue sound like? First, you’d do most of the talking because, really, this is a dialogue with yourself. Second, you’re getting very clear that you are standing in an advocacy relationship with this bully, even though he’s a professional bully. And just because he is scary, doesn’t mean you’re going to compromise on your core moral values.
Quite the opposite. You’ll need to stand by them more firmly than ever.
Here’s an example of an imagined inner dialogue based on advocacy.
“Hey, do you get it that me and my community are opposing you with everything we’ve got?”
“Hell, yes, you idiot, I’m not stupid.”
“Maybe not, but you sure are mean. You’re attacking us personally, you’re lying about us, you’re demonizing us nonstop.”
“That’s just how these things go. Stop being snowflakes. Get with the program.”
“That’s what we’re not going to do. Get with your program. We’ve got our own program. And so we’re going to make you a promise. We’re not going to lie about you and we’re not going to demonize you.”
“Hooray, that will give me a big advantage.”
“No. Not hooray. You should be worried. Very worried. Because instead of lying about you we’re going to tell the truth about you. Relentlessly. We don’t need to make up lies because the truth about you is so bad. And we’re going to tell it all over the place. Throughout our community. With anyone and everyone who will listen.”
“You guys should just shut up.”
“That’s not going to happen. We believe in telling the truth. First, because that’s our most effective organizing strategy. But more importantly. Because this is who we are. We have a personal moral commitment to telling the truth. And in telling the truth, we’re doing you a favor.”
“Favor? I didn’t ask you for a favor.”
“But aren’t you proud of yourself? Don’t you want everyone to see you for who you are? You run the company that is the #1 exploiter in our community. Are you ashamed to be an exploiter? Do you want to keep it secret?”
“I’m the one who gets to decide what people hear about me.”
“Not anymore. We’re making you visible like never before. We’re going to be your PR agency.”
“You’d better not make me mad.”
“Quite the contrary, we’re being the best friends you ever had. We’re confronting you about how you use and abuse people. We’re saying we believe that, if you choose to, you can become a much better person. If you decided to do right by us, you could have us for friends instead of enemies.”
“To hell with that and to hell with you.”
“You’re not surprising us.”
“I don’t care, because I don’t care about you.”
“We know. But we’re giving you a standing invitation to care about us. And we know there’s only an infinitesimal chance that you’d ever take us up on that invite.”
“You got that right. You can take your invitation and shove it.”
“Nope. We’re holding it out to you from now on until forever. Get used to it.”
“I won’t.”
“See, the thing is that we believe in the deepest place in our hearts that being an exploiter is bad for a person’s soul. And we’re scared for you, that you’re not only hurting people in this community, and making yourself well and truly hated, but that you are also hurting yourself.”
“I’m a success. I live a life like you can only imagine.”
“No, the kind of life you’re leading has nothing to do with success. You have wealth and power, and what are you doing with it. You’re hurting people in our community instead of using it to organize other people with power and wealth to save the earth and save our species. You’re one of the people leading us into a final failure.”
“I don’t even know what you’re talking about.”
“You could know, if you decided you wanted to know.”
“Which I’m not going to do. I’m happy as I am.”
“And that’s why our community is opposing you with everything we’ve got. And we feel so good about doing it. It gives deep meaning to our lives. And we are finding great camaraderie in our work together.”
“You should just shut up and stop what you’re doing.”
“The more you hate what we’re doing, the more motivated we are to do it.”
“You’re such negative people.”
“We’re positive that we’re not.”
“Arrrrghhh!”
Again, this is an interior dialogue. Although there actually are occasions with certain bullies where it would be strategic to say such things directly to them.
If you want more on dealing with adversaries you can check out the chapter called Enemies in my first book.
But now what’s next? Something a whole lot more fun than dealing with bullies.